Frequently Asked Questions.

Each piece is a celebration of Ethiopian culture, woven by hand using traditional techniques passed down through generations. Our artisans infuse vibrant colors, eco-conscious processes, and cultural authenticity into every textile. We prioritize sustainability, heritage, and community impact.

We use 100% natural materials, including organic cotton, silk, and natural dyes. Our production methods are eco-friendly, minimizing environmental impact and promoting ethical craftsmanship.

While we don’t offer custom designs for individual retail orders, we’re happy to discuss custom options for large quantity orders. For retail orders over $2,000 or wholesale customization, please reach out to info@shimena.net.

We regularly restock popular items. Most out-of-stock products return within 4 weeks. If you’d like to be notified, feel free to contact us.

We regularly restock popular items. Most out-of-stock products return within 4 weeks. If you’d like to be notified, feel free to contact us.

Absolutely! We’d love to collaborate with you. Wholesale buyers can apply through our wholesale portal and get access to exclusive pricing and inventory.

Yes! Come visit us in beautiful Arba Minch, Ethiopia, just near Haile Resort.
🕗 Hours:
Mon–Fri: 8:30 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
📍 Find us on Google Maps
📞 Call us: +251-916-854218

We accept cash on pickup, bank transfers, and mobile payment platforms such as CBE Birr and Telebirr. You can also pay securely online using major credit or debit cards.

Yes! We love sharing our craft. Join us in Arba Minch for a hands-on weaving workshop or cultural tour. To schedule, email info@shimena.net.

Yes, we ship worldwide via trusted carriers like DHL and FedEx. All orders come with tracking so you can follow your package every step of the way.

We accept USD, EUR, GBP, and ETB. Payments can be made via Visa, MasterCard, and PayPal, offering secure checkout options for our global customers.